Patient Care Navigator
At Vocis, our Patient Care Navigators play a crucial role in delivering personalized, patient-centered support throughout the healthcare journey. Acting as trusted advocates and guides, they help patients navigate complex healthcare systems with ease, from diagnosis and treatment to recovery and follow-up care.
What Our Patient Care Navigators Do
- Educate patients and families on diagnoses, treatment options, procedures, and self-care
- Coordinate appointments, tests, treatments, and referrals with healthcare teams
- Assist with insurance, financial concerns, and overcome logistical barriers like transportation or language
- Connect patients to community resources, support groups, and financial assistance programs
- Provide compassionate emotional support and advocate for patients’ preferences
- Maintain thorough documentation and communicate patient progress to care teams
- Support post-treatment recovery and ongoing management of chronic conditions
- Contribute to quality improvement initiatives ensuring exceptional patient experiences
Skills and Qualifications
Our navigators are skilled communicators, empathetic advocates, and proficient coordinators who are trained to work with diverse populations. Typically qualified with a GNM or BSc Nursing degree and registered with relevant professional bodies, they bring a blend of clinical knowledge and holistic care commitment.
See what a difference
Patient Care Navigator
can make for You.
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